Travel Terms and Conditions
TRAVEL TERMS AND CONDITIONS
1. Travel Award letters(s) have no value except when redeemed in accordance with the terms and conditions in the prizeletter(s) guidelines as well as those listed on the back of the prizeletter(s). Tickets are not transferable or refundable.
2. Reservations made using prizeletter(s) are subject to availability of promotional inventories. Coach must be booked in "T" class, Business in "U" class and First in "Z" class. No open tickets are permitted.
•3. Tickets can only be issued by American Airlines Promotion Department (800-727-2142). Tickets cannot be issued at the airport or by travel agencies.
4. Travel must originate and terminate in the American Airlines or American Eagle city nearest the city of residence providing direct service. Direct service is travel on a published routing between two points, and any connection must be a standard connection for that route. Backtracking is not permitted. (Backtracking occurs when any segment of a trip alters the course so that the route is not in the direction of the destination.) Stopovers, except for the next connecting flight, are not permitted.
•5. Travel is subject to applicable blackout dates, which are subject to change. All travel using prizeletter must be completed by designated expiration date. No extensions or exceptions will be allowed.
•6. Passengers cannot utilize AAdvantage mileage to upgrade or pay for an upgrade from a free ticket.
7. Transportation on other carriers, ground transportation and overnight lodging, excess or oversized baggage, if required, will not be at the expense of American. Minors must be accompanied on the flight by a parent or guardian.
8. If American, for any reason, discontinues service to the selected destination before the travel date, the user must select an alternate American Airlines destination.
9. Any changes, revisions, or credits for prizeletter(s) or unused tickets are subject to additional administrative service fees and must be approved by American Airlines Marketing Promotions Management.
•10. After a ticket has been issued, a service charge of $100. per ticket will be assessed for any changes requiring re-ticketing.
11. All unused Travel Award letter(s), or tickets must be returned to American Airlines Sales Promotion. Credit will not be given for partial ticket returns. Lost or stolen prize letter (s) will not be replaced.
12. Any applicable fees, taxes, surcharges, service charges, or passenger facility charges are the responsibility of the user and must be paid at the time the ticket is issued.